Why The Chess Empire

Well, The Question arises : Why The Chess Empire !!!

Q.  Guaranteed World’s Best Quality:

A.The Chess Empire is proud to offer the world’s best chess designs & quality chess sets with the splendid workmanship. The Legendary and  Immensely rich workmanship  on all our unique wooden chess sets with the option of different sizes and various wood combinations are available for the chess collectors, chess lovers and chess passionate worldwide. The Chess Empire only use best quality material for all manufacturing and do not compromise on quality or outsource anything. We are using the best grains exotic wood for our all products which we source directly from Forest Department of Government  and there is nothing we compromise when it comes to quality.

Q. Proportionate & Flawless Chess sets craftsmanship:

A. We have the most experience master craftsmen in our factories with a great knowledge of hand craftsmanship and this long learning period has given us the opportunity to design most exclusive chess sets. The Chess Empire produces flawless handcrafted chess products without compromising on quality material, craftsmanship and proportion of the sizes. Our chess products are always made in uniform and symmetry with the perfection. We have most skilled in-house  knight carvers to produce the accurate & flawless craftsmanship.

Q. Manufacturing & Checking:

A. Our manufacturing units are equipped with the best alloy tools, machines, lathes and every production is being checked personally by management on daily basis with a strict instruction to have NO COMPROMISE IN TERMS OF QUALITY. However we are in business of handmade products but we are proud on our craftsmen and knight carvers for making everything constantly accurate.

our clear instructions to our staff  is to check every single product very carefully with strict and sharp eyesight, before final packaging every chess product has to go through three different cycles of checking, polishing and finishing. The quality of our chess sets is incomparable with best natural finishing. All the process of checking and manufacturing is monitor under the guidance of the management of the The Chess Empire company.

Q. Worldwide Reputation & Oldest Manufacturer :

A.Being the oldest and Largest Chess manufacturing Company of India, It is our responsibility to provide only the best products & smooth platform to our customers. We are committed towards our customers from entire world to provide premium quality in genuine prices .We are the third generation in the chess manufacturing business since 1962 and we have gained trust & good reputation in chess industry from customers worldwide.

Buying at us will give you pride of buying from the oldest chess manufacturing company.

Q.Safe Packaging:

A.We are sending our chess sets, chess boards & equipments packages globally to various countries with the assurance of the safest international packaging to avoid any damage under fragile labels on it.

We are using safe packaging for all the chess pieces according to the categories of the chess products and every single piece will be fixed inside of the heavy commercial duty foam so it will not flip out or wobble while the transit to destination which can be reason of damage, dent or breakage. The Chess board corners and all around packed with special lid foam and bubble sheet foam to ignore any scratch or dent on the way to the customers globally.We use reliable courier service companies like FedEx , DHL or UPS only with business priority service.

Q. Best customer service:

A. The Chess Empire provides you the best customer service 24 x 7 with assurance  to reply your email ASAP and make sure that every email and every question will be answered within 48 hours. ( info@thechessempire.com) as well you can also drop a message to call back and we definitely will call back. The Chess Empire team is always ready to discuss the matter or any assistance required. As well customer can contact us directly by what’s app or by call to this number +91 98146 53701 is our Indian helpline number for 24 hours availability.

Q. Commitments and strategy:

A.We have everything in schedule based where our priority is customer satisfaction and best services. The Chess Empire is not only selling chess equipments and our aim is not earning money but to provide the best quality handcrafted chess equipment and friendly platform for customers worldwide, where they can enjoy their purchase for the loved ones and for their collection. We assure that we will provide the best of the World and stand on our all commitments to fulfil precisely.

Q. After Sales Service :

A. Our  target is not only  to get the sales but to provide the facility of after sales service too, where you will get an email from us after receiving the products for the confirmation and satisfaction level of the purchase .You are absolutely free to write anything with suggestions with your experience of purchase with us. We welcome your thoughts for update or any suggestion for improvement and if any issue will be raised with a product, crack, damage or you want to replace anything. We provide you immediate service to resolve the problem as soon as possible under the Terms & condition.

Q. Return Policy:

A. The Chess Empire provides you the friendly Return Policy. If you find any damage, cracked or manufacturing fault TCE offers you free of cost replacement for the same chess piece with same day dispatch after we are informed under the policy of Damage. For us customer service and satisfaction is most important.

Q. Customise Any Chess Set & almost any difficult design:

A. We are proud to say confidently that we have tens of thousands of satisfied customers around the globe who has trusted us to design & manufacture many difficult chess sets which was impossible for any other manufacturer to produce exactly same with accurate dimensions and designs and we have always proved that we can do that without any failure. The Chess Empire has customised various designs of chess sets & reproduction for famous chess collectors, business tycoons & world renowned celebrities. TCE offers to all chess lovers that any chess set design can be manufactured for them and we need drawing, dimensions, photographs or if nothing is there then we need an idea so that we can provide the best chess set. You can also update any chess set design in any size or wood combination with the choice of different base pads colour and weighted or un-weighted. You can send at info@thechessempire.com.

Q. Free Shipping:

A. The Chess Empire offers Free Shipping World Wide with the assurance of best quality and fast shipping. We are using DHL, FedEx & UPS. For the expedite delivery charges are extra. The custom charges are not included and it has to be paid by customer. We are offering free shipping only. if any information required then please contact info@thechessempire.com

Q. Secure Payments:

A. The Chess Empire is the safest and secure payments facilities where customer’s information is absolutely secure and safe .We do not provide & disclose customer data with anyone.