Cancellation

Cancellation

  • If you wish to cancel, Change or modify your order, you are requested to inform us immediately by call or email. If the order is dispatched we may not able to cancel, change or modify your request.
  • If your order is already shipped then kindly send back as it is sealed packed after receiving it under the return policies.

Package Refusal If you change your mind after we dispatch the product, Please do not refuse to accept the package and if you do so then Shipping Company will return the package back to us and return transportation, refusal of the package and custom charges will be going to cost us which we will deduct from the paid amount. If you are not available for receiving the package, you are requested to call or email the local shipping company for deliver the package at the time of your availability, The Chess Empire will not be responsible if the package get returned.

It is better you accept the product and return back under return policy and it may cost very less.If you refuse to accept the product the all the charges from dispatching ,return ,refusal and custom charges will be paid by the customer only.